1. TL;DR
Your data stays on your device. We don’t see your files, your models, or your chats unless you explicitly send them to us for support.
2. Data We Process Locally
When you use FennaAI, your training data, model files, and chat history are processed and stored locally on your machine. You can delete them at any time from within the app or your filesystem.
3. Data We May Collect
- Account info (optional): If you create an account to purchase training credits, we collect your email and basic account details.
- Payment info: Payments are handled by third-party processors. We do not store full payment card details.
- Diagnostics (opt-in): You may choose to share anonymized crash reports or performance metrics to help us improve the app.
- Website analytics: We may use privacy-respecting analytics to understand usage of our website, without tracking you across the web.
4. Cookies
Our website may use minimal cookies for essential functions (e.g., session or preferences). We avoid third-party tracking where possible.
5. How We Use Information
- Provide and improve FennaAI and related services.
- Process payments and manage training credits.
- Respond to support requests you initiate.
- Send important notices about updates or changes to terms.
6. Sharing
We do not sell your personal information. We may share limited data with service providers (e.g., payment processors) to operate the Service, subject to appropriate safeguards.
7. Security
We take reasonable measures to protect information we hold. Local data on your device is controlled by you. We recommend enabling your OS security features and keeping backups.
8. Your Choices
- Use FennaAI offline and keep all data local.
- Opt in/out of diagnostics at any time.
- Request deletion of your cloud account data (if you created one) by emailing privacy@fennaai.com.
9. Children’s Privacy
FennaAI is not intended for children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Changes to This Policy
We may update this Policy to reflect changes to the Service. When we do, we’ll update the “Last updated” date and, where appropriate, provide additional notice.
11. Contact
Privacy questions? Email privacy@fennaai.com.